All intake documents must be completed with a credit card on file and a $75 deposit prior to scheduling your first appointment and once we receive a VOB.
For Insurance Clients: Once submitting your information to our client services team and verifying insurance coverage, please be on the lookout for a communication from Kaizen Center for Mental Health and “Simple Practice” – our online client portal.
We use this portal to help clients complete all of our intake documents digitally as well as host telehealth sessions and collect co-pays.
Please be prepared to input your insurance member ID, full name, and date of birth in the “Simple Practice” online client portal. For clients using insurance, please include the customer service number on the back of the insurance card in your electronic client paperwork – you can also upload a picture of your insurance card in your HIPAA-compliant client portal via “Simple Practice”.
If you are a minor, we will need the policyholder’s date of birth, full name, and address.
Please be aware it is ultimately your responsibility to understand your insurance coverage, we have a team available to help you in this process to ensure “no surprises” as much as possible for client co-pays/co-insurance and submitting claims to insurance or financing counseling yourself.
If you have any questions, our client services team will gladly assist you, please call 801-416-0862, or in the top right corner of our site please click the “about us” tab and select “contact” to send us a message.
For Existing Clients: If you have a question about insurance or billing, please email your counselor with questions and they will coordinate your question with our biller. Also, please let your therapist know in writing when you plan to cease using insurance in advance of it ending so we can accurately reconcile your account and move to self pay if desired.
For Self-Pay Clients: The fee for the first session is $185 due at the time of service and $145 per session after that. We also offer a sliding scale for those existing clients who unexpectedly loose insurance coverage and find themselves in between options for insurance coverage.
We look forward to walking with you on your journey, thank you!